FAQs – Everything You & Your Oodle Want to Know
At The Oodle Club, happy humans create happy Oodles. Here are answers to common questions about our toys, brand and keeping tails wagging.
Try a shorter term, or email us — we reply within one business day.
The Toys
Design, durability, sizing and what makes these different for Oodles
We don't use the word “indestructible” — because no toy is, and using it for an Oodle would be particularly dishonest.
Most “tough” toys are built for power chewers — Staffies, Bulldogs, breeds that use jaw strength to crush. Your Oodle is a precision shredder. They find the seam, the join, the weak point, and pull. It's a completely different chewing style, and building for one doesn't help the other.
Our toys are built around how Oodles actually chew: no seams, no starting points, no loose parts to exploit. That's the design difference, not a marketing claim about durability.
This is a real and fair concern. Oodles are clever enough to assess a toy in about 30 seconds and lose interest if it doesn't offer them anything to do.
The rubber toys (Bones and Footys) are designed to satisfy specific instincts your Oodle already has — the chew drive, the fetch drive, the foraging and licking instinct. They're not puzzle toys that go stale. A dog that wants to chew will always want to chew.
For the Footy: load the grooves with xylitol-free peanut butter or bone broth. For the Bone: introduce it when your Oodle is in a calm state, not overstimulated. Some dogs take 2–3 sessions to settle into a new chew toy.
Same materials, same construction, same design logic — different physical dimensions sized for different jaw sizes.
Small Bone / Mini Footy: designed for Oodles under 12kg (Toy Cavoodles, Miniature Cavoodles, Spoodles, Mini Groodles).
Big Bone / Big Footy: designed for Oodles 14kg+ (Standard Groodles, Standard Labradoodles, Bernedoodles, larger Spoodles).
The texture is a functional feature, not decoration — it creates surface area to hold a spread so the toy stays interesting after the running stops.
Safe spreads to use:
- Xylitol-free peanut butter (check the label — xylitol is toxic to dogs)
- Plain Greek yoghurt (unflavoured, no sweeteners)
- Mashed banana or sweet potato
- Bone broth (low or no sodium)
Freeze it overnight for a longer, calmer session — especially useful before you leave for work.
Licking activates the parasympathetic nervous system — the same biological mechanism that makes grooming calming. A licking dog is a calmer dog.
No — and we're clear about that upfront, not in the fine print.
No rope toy is appropriate for unsupervised use. Rope fibres, even natural cotton ones, can cause intestinal blockages if swallowed in quantity. The Tug and Tumble is a supervised, together-toy: you bring it out, you play, you put it away.
For solo unsupervised time, the Bone is the toy you leave behind — solid natural rubber, no parts to detach, no fibres to ingest.
This is why the bundles include both a Bone and the Tug and Tumble — they cover different moments of the day, not the same one.
The rubber toys pass the thumbnail test — they're in the safe zone for growing teeth, unlike hard nylon or antler chews that can cause fractures.
For puppies under 12 weeks, we'd recommend the Small Bone or Mini Footy with supervision. If in doubt, go smaller rather than larger.
For the Tug and Tumble: supervised play only, as with any rope toy, regardless of age.
The honest answer: it depends on what “strong chewer” actually means for your dog.
Oodles chew differently to power breeds. They're precision shredders — they use their front teeth to find the seam, the weakness, the starting point. Our toys are designed around this: no seams, no joins, no edges to exploit.
If your Oodle has genuinely destroyed solid rubber toys before, the Bone is the right choice — and if it doesn't hold up within the 30-night window, let us know and we'll look at it properly.
Rubber toys (Bones and Footys): dishwasher-safe on the top rack, or wash with warm water and mild dish soap. Rinse thoroughly and air-dry. Avoid bleach — it degrades natural rubber.
Tug and Tumble: hand-wash only. Do not machine-wash or tumble-dry — it weakens the rope knots.
If using spreads in the Footy, rinse promptly after each session.
A $12 rubber toy from a mass-market pet store is usually synthetic rubber with dyes, sized for a generic “medium dog”, designed for a jaw-crushing chew style that isn't how your Oodle chews. Most Oodle parents have a bin of them.
Ours are 100% natural rubber, no BPA or synthetic dyes, sized specifically for Poodle-cross bite dimensions, built without seams.
You've probably already spent $12 × 8 on toys that lasted a week each. At some point the maths shifts.
Natural rubber is softer on impact than hard plastic or nylon toys and won't gouge floors when dropped. The Footy's rubber surface is less abrasive on hardwood than a tennis ball.
The Bone is specifically well-suited to indoor use — it's a solo chew toy that stays on the floor and doesn't bounce or roll into skirting boards.
Safety & Materials
What they're made from, and what we can honestly claim
Rubber toys (Bones and Footys): 100% natural rubber. No BPA, no phthalates, no synthetic dyes, no chemical smell. Natural rubber is derived from rubber tree sap — the same base material used in high-quality baby teethers and dental-grade chews.
Tug and Tumble: 100% natural cotton rope with a natural rubber chew section. No synthetic fibres, no plastic components.
We don't use the word “non-toxic” as a blanket claim because it has no standardised legal definition under Australian Consumer Law. Specifically: no BPA, no phthalates, no azo dyes, no chemical smell on unpackaging.
Short answer: yes, our rubber toys are designed to be tooth-safe.
The thumbnail test: press a thumbnail firmly into the toy. If it gives slightly and springs back — it's in the tooth-safe zone. Our Bones pass this test. Nylon chews and antlers typically do not.
Slab fractures are most commonly caused by chews harder than tooth enamel — nylon bones, antlers, real bones, ice. Natural rubber with appropriate give does not carry this risk.
If your dog has an existing cracked tooth, consult your vet before introducing any chew toy — including ours.
Rubber toys: solid construction with no removable parts, no stuffing, no squeaker. If your dog bites off a small piece from a heavily worn toy, discontinue use immediately and contact your vet.
Tug and Tumble: natural cotton rope. Cotton is biodegradable and less hazardous than synthetic fibres, but rope should never be left with a dog unsupervised.
Designed in Australia. Manufactured offshore by our production partners.
We won't claim “Australian-made” because manufacturing is not in Australia, and that claim carries a specific legal meaning under Australian Consumer Law. We think it's more honest to say this directly.
Our production partners are required to meet our material specifications — natural rubber only, no BPA, no synthetic dyes — verified at the product level.
Inspect before each session. Deep gouges, significant wear, or torn sections — remove the toy.
Match the toy to the context. Solo/unsupervised time: Bones only. Supervised play: all toys. Never leave a rope toy with an unsupervised dog.
Size matters. Too small creates a choking risk; too large and the dog can't grip properly.
Replace at the first sign of breakdown, not when the toy has fully come apart.
Sizing & Which Toy to Choose
Matching the right toy to your dog's size
We use weight as the primary guide because the same breed name can span very different sizes across generations (F1, F1b, Mini, Standard).
- Under 6kg (Toy Cavoodle, Miniature Cavoodle) → Small Bone, Mini Footy
- 6–12kg (Mini Cavoodle, Mini Groodle, Spoodle, Cockapoo) → Small Bone, Mini Footy
- 14–20kg (Standard Groodle, Medium Labradoodle, Bordoodle) → Big Bone, Big Footy
- 20kg+ (Standard Labradoodle, Large Groodle, Bernedoodle) → Big Bone, Big Footy
The Tug and Tumble suits all sizes — it's a together-toy where you control the energy level.
Go bigger. For a dog in the 12–14kg range, the Big versions are the safer call.
Under-sizing creates a choking risk. Over-sizing just means a slightly larger toy, which is far less dangerous.
If you're genuinely uncertain, pick one size and if it's not right the Happiness Guarantee covers the call.
The Bone. It's the solo-safe, unsupervised toy — which means it's working even when you're not home. The Bone covers the instinct that causes the most household damage when unaddressed: destructive chewing from boredom.
If your Oodle's problem is boredom-related destruction while you're at work, start with the Bone. If they're more fetch-obsessed and furniture isn't an issue, start with the Footy.
The bundles exist because Oodles have multiple instincts that need different outlets across the day.
The 30-Night Happiness Guarantee & Returns
What it covers, how it works, and how to get in touch
We want you to shop with confidence. Every toy is covered by our 30-Night Happiness Guarantee — if your Oodle doesn't love it, or anything isn't right for any reason, just reach out within 30 days of receiving your order.
Our team will guide you through next steps and find the right outcome — a different size, a different toy, or a refund. Your satisfaction is our priority.
Genuine manufacturing defects are always covered. Email admin@theoodleclub.com.au with your order number and a photo, and we'll get a replacement moving straight away — no return required.
You also have statutory rights under Australian Consumer Law for goods that aren't of acceptable quality, separate from anything we offer here.
Send us a photo and your order number at admin@theoodleclub.com.au and let us know how long you'd had it. We look at every case individually and will sort out the right next step with you.
Yes. Email us within 30 days of delivery and we'll guide you through it. Full details on condition and postage are on our Shipping & Refund page.
Shipping & Orders
Delivery times, costs, tracking and all order queries
Yes — all bundles ship free. The Little Oodle Play Pack ($75), Big Oodle Play Pack ($75) and Pawfect Play Pack ($99) all qualify. Free shipping is automatically applied at checkout — no code needed.
For individual toys, standard shipping is $9.95 Australia-wide. Free shipping on all orders over $75.
Orders are dispatched from Melbourne within 1–2 business days. Delivery is typically 2–8 business days Australia-wide — metro areas are usually at the faster end.
You'll receive a tracking number by email once dispatched.
Standard shipping anywhere in Australia is $9.95 per order. Free shipping applies automatically on all orders over $75 — which includes all three bundles.
International shipping is calculated at checkout based on destination and order weight.
Once dispatched, you'll receive a tracking number by email within 48 hours. Click the link to track your parcel in real time.
If you haven't received a tracking email after 48 hours (check spam first), contact us at admin@theoodleclub.com.au with your order number.
If your order includes a pre-order item, the entire order will be held and shipped together once the pre-order item is available — usually within 30 days.
If you urgently need an in-stock item sooner, place two separate orders. We can't split-ship a single order.
Email us at admin@theoodleclub.com.au. We're available Monday–Friday during business hours (AEST) and aim to respond within one business day.
For order issues, include your order number in the subject line — it speeds things up significantly.